Epochal Growth | Empowering Leaders to Create Transformative Change
Welcome to Epochal Growth, the podcast dedicated to transforming the way we lead by embodying the change we seek. Embracing the belief that we are the leaders we’ve been waiting for, our mission is to empower leaders to create impactful and lasting transformations in their organizations.
Hosted by industry expert Sarah Caminiti, each episode brings together visionary leaders and change-makers to explore the profound impact of inclusive and intentional leadership. Through engaging conversations and insightful discussions, we reveal how these approaches can revolutionize businesses and drive innovation.
At Epochal Growth, we are passionate about showcasing the transformative power of intentional actions and inclusive practices. Whether you are a seasoned entrepreneur, an aspiring leader, or someone passionate about business transformation, our podcast provides valuable insights and practical advice to help you lead differently and inspire growth.
Join us on this journey to unlock the potential for transformative business success. Tune in to Epochal Growth and start being the change you seek in leadership.
Episodes
26 episodes
Creating Space for Growth: Why Purpose Matters with Suneet Bhatt
The best story you ever told wasn't memorized, it was just known and felt very deeply...Discover the transformative journey of personal growth and purpose as we welcome Suneet Bhatt...
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Season 1
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Episode 25
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1:00:18
Business as Art: Redefining Leadership and Cultivating Authenticity with Craig Crisler
What if business could be more like art? Join me for a special birthday episode of Epochal Growth, where Craig Crisler, CEO and co-founder of
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Season 1
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Episode 24
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51:58
What's Your Ripple? Leaving an Impact with Greg Collins
Discover the transformative insights of Greg Collins, Vice President of Revenue at Boldr, as he shares his journey from SaaS to BPOs. Learn how stepping outside conventional roles can lead to joy and growth in both personal and pro...
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46:43
Epochal Growth x The Supportive Crossover: Self-Service is the Future
In this special crossover episode, Sarah Caminiti teams up with Mat Patterson, host of Help Scout's T
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Season 1
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25:12
The Future of Work: Leadership, AI, and Belonging with Luke Jamieson
Imagine transforming your workplace into a hub of creativity and purpose, where AI serves as an empowering co-pilot rather than a replacement. In our latest episode, we invite you to discover how global expert Luke Jamieson transitioned from ba...
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Season 1
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Episode 22
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50:17
Creating Inclusive Workplaces and Supporting Teams with Cheryl Spriggs
Did you get your tickets to Elevate in London?How does one transition from the fast-paced world of Austin startups to leading a remote-first team in Denver? Find out in our enlightening conv...
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57:54
Mastering Customer-Centric Support with Mat Patterson
Discover the ageless principles of customer support with our special guest, Mat Patterson, the Customer Service Content Lead at Help Scout. We embark on a historical journey through the fundamentals of customer service, examining how they've en...
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Season 1
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Episode 20
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56:32
Revolutionizing Product Innovation Through Customer Support with Elyse Mankin
What if customer support could be the secret weapon in your arsenal for product innovation? Join us as we chat with Elyse Mankin, who takes us on a journey from her marketing roots to becoming a pivotal figure in customer support. ...
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Season 1
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Episode 19
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59:07
Reclaiming Your Power: Navigating Leadership and Power Dynamics with Sarah Caminiti
What if you could reclaim your power and reshape the narrative of your life? Join me, Sarah Caminiti, as I celebrate a personal milestone on this episode of Epochal Growth. Reflecting on my journey to empowerment, I share how tuning into the un...
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Season 1
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Episode 18
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31:59
AI's Role in Elevating Customer Engagement with Rob Dwyer
DENVER ELEVATECX TICKETSLONDON ELEVATECX TI...
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Season 1
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Episode 17
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53:46
Thriving in Customer Support: Balancing Boundaries, Embracing Emotion, and Leading with Confidence with Hilary Dudek
BUY YOUR TICKETS TO ELEVATECX IN DENVER HERE!Ever felt overwhelmed in customer service roles, struggling to keep a professional demeanor ...
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Season 1
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Episode 16
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44:18
Master Global Success: Expert Tips on Localization, Translation, AI, and Cultural Sensitivity with Markus Seebauer
BUY YOUR TICKETS TO DENVER ELEVATECX HEREUnlock the keys to global business success with insights from
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Season 1
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Episode 15
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1:00:48
Redefining Mentorship & Empathy in CX with Lauren Eimers
BUY TICKETS TO ELEVATECX DENVER HERECurious about how empathy can revolutionize customer experience and support? Join us as we sit...
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Season 1
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Episode 14
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53:04
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Shedding Ego for Career Growth with Sarah Hatter
CHALLENGE ACCEPTED - BUY YOUR TICKETS HEREWhat does it mean to lead with authenticity and foster genuine connections in the workplace? Join us for an enlight...
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Season 1
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Episode 13
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1:06:20
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How To Approach Career Reinvention with Jaclyn Mullen
What happens when you decide to reinvent yourself—both personally and professionally? Join us on this episode of Epochal Growth as we explore the transformative power of reinvention, featuring an inspiring story of a friend who successfully neg...
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Season 1
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Episode 12
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1:03:33
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Stepping Back and Stepping Up with Jenn Southan
When you think of your career journey, does it look anything like you thought it would 5, 10, even 20 years ago? Get ready to be inspired by the remarkable journey of Jenn Southan, Senior Director of Customer Support at Olo, in her...
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Season 1
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Episode 11
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56:48
Growth Sparker with Ricardo Araújo
How do cultural differences and individual motivations shape our impact in a global and remote work environment? In Episode 10 of Epochal Growth, host Sarah Caminiti sits down with Ricardo Araújo to explore these themes and more. Ricardo shares...
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Season 1
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Episode 10
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1:09:54
The Art of Being Dead Inside Part 2 with Stephanie Lundberg
Can anger be useful? In Part 2 of "The Art of Being Dead Inside," host Sarah Caminiti and Stephanie Lundberg continue to explore why the emotions CX leaders feel are so intense an what companies are doing to set themselves apart.
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Season 1
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Episode 9
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43:28
The Art of Being Dead Inside Part 1 with Stephanie Lundberg
What happens when vulnerability and connection take center stage in customer support? In Episode 8 of Epochal Growth, host Sarah Caminiti sits down with Stephanie Lundberg, founder of The Support Human newsletter and Bad Job Bingo, to discuss...
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Season 1
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Episode 8
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48:47
Advocating for Success with Srajan Bhagat
Are you mindful of the impact your choices have on your business and team? In Episode 7 of Epochal Growth, "Advocating for Success," host Sarah Caminiti engages with Srajan Bhagat to explore how being thoughtful about what we put into the wor...
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Season 1
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Episode 7
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1:12:05
Customer-Centricity Through Journey Mapping with Ben McCormack
How can customer journey mapping transform your business strategy? In Episode 6 of Epochal Growth, host Sarah Caminiti sits down with Ben McCormack, currently a fractional executive at Boldr and a seasoned customer experience profession...
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Season 1
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Episode 5
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51:46
Leveling Up After Layoffs with Miranda Lee
When was the last time you trusted yourself enough to quiet the voice of self-doubt? In Episode 5 of Epochal Growth, Sarah Caminiti sits down with Miranda Lee, a leader in the support community, to explore the transformative power of self-ref...
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Season 1
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Episode 4
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53:23
Progressive Ambition with Blair Wilen
Curious about how Business Process Outsourcing (BPO) can redefine customer experience? In Episode Four of Epochal Growth, host Sarah Caminiti dives into an insightful discussion with Blair Wilen, CEO and co-founder of Ethos Support. Discover ...
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Season 1
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Episode 3
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36:07
Future-proofing Your Career with Kel Kurekgi
Join host Sarah Caminiti and guest Kel Kurekgi as they explore the dynamic world of AI and its transformative impact on industries, especially in Customer Experience (CX). Discover how to future-proof your career by honing transferable skills a...
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Season 1
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Episode 4
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55:43
The Parent Whisperer with Conor Pendergrast
Dive into the second episode of Epochal Growth: The Parent Whisperer with host Sarah Caminiti and special guest, support and leadership expert, Conor Pendergrast. Conor guides us through the intricate world of transitions, focusing particular...
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Season 1
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Episode 2
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47:55
